Returns

To guarantee your satisfaction, we offer the following returns policy

1 year warranty on defective items.

30 day return policy on unused/unsheathed devices with full refund on the purchased items. This only applies if THE SEAL IS NOT BROKEN ON THE EROSCILLATOR®.

30 day refund policy for used items. In the unlikely event you are not satisfied with your Eroscillator, you have 30 days to return it for a refund. A 20% sanitary disposal fee applies as we cannot repurpose used devices, for obvious health concerns and regulations.

Shipping costs are non refundable.

Returned devices must imperatively include their order number and date of purchase.

Please CALL ADVANCED RESPONSE CORP. at 1-888-460-8106, or email: sales@eroscillator.com and receive further instructions for a quicker return policy, or mail your return to:

P.O. BOX 2213 (Advanced Response Corp)
RADIO CITY STATION
NEW YORK, NY 10101-2213

Privacy policy

ARC takes your privacy seriously. We only use the information we collect to process and deliver your order. Any information you supply will not be given to any outside organization for its use in marketing, nor will we add you to a mailing list of our own except if you requested us to do so.

We will store your contact information for 2 years from the purchase. Should you encounter any problems with our products or need a replacement under the one-year warranty we will best be able to help and serve you.